What is this Privacy Policy for?

This privacy policy is for this website and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. These technologies may also be used to collect and store information such as pages you have visited, content you have viewed, search queries you have run and advertisements you have viewed in relation to your usage of our services and other websites you have visited.

We do not control any third-party technologies and their use is governed by the privacy policies of those third parties. For more information, consult the “Settings” or “Help” section of your browser. Please note that by blocking any or all cookies you may not have access to certain features or content available on certain sites.

Website Usage

Users contacting this website and/or its owners do so at their own discretion and provide any personal details at their own risk. Your personal information is maintained with confidentiality and in accordance with this privacy policy. We securely store your information until such time that it is no longer required or when you request us to remove your details from our database.

How we collect your personal information?

We collect personal information direct from you when you apply for or use our products and services.

Why we collect your personal information?

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. For example, we may collect your personal information to provide you with the products and services you require, which may include financial and insurance products and services; and provide you with information about products and services available to you from
Millennial Broker and its subsidiaries and associated businesses.

We may also collect your personal information for the purposes of direct marketing and managing our relationship with you. From time to time we may offer you other products and services.

To enable us to maintain a successful business relationship with you, we may disclose your personal information to other organisations that provide products or services used or marketed by us. We may also disclose your personal information to any other organisation that may have or is considering having an interest in your finance, or in our business.

If your personal information is not provided

In order to provide products and services to you and to assist you in applying for a home loan and related products and services, we will require personal information about you. If you do not provide us with all of the information we request, we may be unable to supply to you the product or service that you require.

Do we disclose your personal information?

We may disclose your personal information:

  • To organisations including related entities, mortgage managers, lenders, solicitors and legal advisers, accountants and auditors, printers and mailing services, insurers, collection agents, conveyancers and government agencies which regulate our products and services;
  • to prospective funders or other intermediaries in relation to your finance requirements;
  • to companies that provide information and infrastructure systems to us;
  • to anyone, where you have provided us with consent;
  • to your employer, referees or identity verification services;
  • to provide you with targeted advertising based on your online activities.

Prior to disclosing any of your personal information to another person or organisation, we will take all reasonable steps to satisfy ourselves that:

  1. a) the person or organisation has a commitment to protecting your personal information at least equal to our commitment, or
  2. b) you have consented to us in making the disclosure.

Updating your personal information

It is important to us that the personal information we hold about you is accurate and up to date. During the course of our relationship with you we may ask you to inform us if any of your personal information has changed. If you wish to make any changes to your personal information, you may contact us. We will generally rely on you to ensure the information we hold about you is accurate or complete.

Access and correction to your personal information

We will provide you with access to the personal information we hold about you. You may request access to any of the personal information we hold about you at any time. Depending on the type of request that you make we may respond to your request immediately, otherwise we usually respond to you within seven days of receiving your request. An explanation will be provided to you if we deny you access to the personal information we hold about you.

If any of the personal information we hold about you is incorrect, inaccurate or out of date you may request that we correct the information. If appropriate we will correct the personal information at the time of the request otherwise, we will provide an initial response to you within seven days of receiving your request.

Where reasonable, and after our investigation, we will provide you with details about whether we have corrected the personal information within 30 days. If we refuse to correct personal information we will provide you with our reasons for not correcting the information.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Privacy Statement & Consent

In handling your personal information, Millennial Broker, its related subsidiaries are committed to complying with the Australian Privacy Principles as set out in the Privacy Act and any other relevant law.

Consent to receive marketing information

If you consent to us doing so, we may provide you with information from time to time about new products and services available to you from Australian Finance Group Ltd ACN 066 385 822, or other businesses with whom we have a relationship.

If you do not wish to receive marketing information, you may at any time decline to receive such information by contacting us. We will take all reasonable steps to meet your request at the earliest possible opportunity.

Consent to receive documents electronically

If you consent to us providing you with documents by electronic communication, you confirm that:

  • paper documents may no longer be given; and
  • electronic communications must be regularly checked for documents and
  • consent to providing documents by electronic communication may be withdrawn at any time.

Further information

The Privacy Policy gives you rights to access the personal information we hold about you, and you can ask us to correct the information if it is inaccurate.  You can gain access to the information we hold about you by contacting us.


If you are dissatisfied with how we have dealt with your personal information, or you have a complaint about our compliance with the Privacy Act, you may contact our Complaints Manager contact us at (click here).

We will acknowledge your complaint within seven days. We will provide you with a decision on your complaint within 45 days. If you are dissatisfied with the response of our Complaints Manager you may make a complaint to the Privacy Commissioner who can be contacted via the Office of the Australian Information Commissioner website (www.oaic.gov.au) or on 1300 363 992.

Change in our privacy policy

We are constantly reviewing all of our policies and attempt to keep up to date with market expectations. Technology is constantly changing, as is the law and market place practices.

As a consequence, we may change this privacy policy from time to time or as the need arises. You may request this privacy policy in an alternative form. This Privacy Policy came into existence on 18th May 2016.

Privacy Statement & Consent

Click here to download a copy of our Privacy Statement & Consent